Menu

2019: Sweden will become a nation of 100% Digital Citizens

sambruk-green

Föreningen Sambruk – Municipalities for Joint Development of e-Services – was the Swedish national partner for the sixth time for ALL DIGITAL Week.

ALL DIGITAL Week in Sweden is run by the Swedish network organization ‘Digidelnätverket’ – coordinating and overseeing the activities all over Sweden.

The ALL DIGITAL Week campaign 2019 managed to mobilize events at 148 locations around Sweden, with 1,246 kilometers between the two who were furthest apart! From Harads in the north, to Skurup in the South. Altogether the organizers created 510 events that gathered 9,000 visitors.

Some events were mini-fairs where visitors could get help with different e-services from providers such as municipalities, bank offices, publishers and local authorities. In Fagersta, the library chose to place the mini-fair in a central service residence. Here is a quote from the organizer in Fagersta:

The target group was computer-friendly seniors who could get information and help with digital services. On the spot was 1177.se (an online health guide service), Swedbank, Mittmedia and Fagersta-Posten (a media group with the local newspaper), VL (Västmanland’s local traffic) and several people from Fagersta municipality. The municipality, among other things showed, how to submit citizen proposals digitally and the possibility of getting IT help via a library or the municipality’s computer café.” (Fagersta)

The city library of Piteå arranged pop-up libraries at Coop (a local grocery store), the hospital and at a mall. The organizers in Piteå say that: ”Visitors had been pleasantly surprised when they found out that you can book IT tutorials for free at the library and that the Biblio and press-reader app is free.”

Another library (in Aneby) writes from its drop-in that it is was an opportunity for ”some a bit shy seniors who brought their mobiles and took the opportunity to ask for help.

Top three common questions during the ALL DIGITAL Week 2019 in Sweden:

  1. Technical questions regarding functionality of smart phones and/or different applications (such as Kivra and Swisch),
  2. Questions regarding security and how to use Swedish bank-ID and
  3.  Where and when technical help and support is available during the weeks.

The highlight of 2019 was all the successful cooperation practices that took place in different regions. Libraries, municipalities, NGO:s, media groups and local bank offices came together and created welcoming spaces for visitors to safely, and in their own space, onboard various digital applications. Another highlight was the different mobile solutions that brought a ”pop-up-digital-helpdesk” to various places in the countryside of Sweden.

Sweden ALL DIGITAL Week 2019 has  their own MAP OF EVENTS

The event was extensively promoted through online and traditional media, with 850,000 people reached. Here are some examples:

Website: http://digidel.se/
Facebook: https://www.facebook.com/groups/Digidelnatverket/
Twitter: @Digidel

Contact: Ms. Terese Raymond, project manager

2019:

  • Overview of ALL DIGITAL Week 2019 commitments (see below)

2018:

  • Report on the ALL DIGITAL Week 2018 (above)
  • Overview of ALL DIGITAL Week 2018 commitments (see below)

2017:

2016:

2015:

2013

2012

2011


2019: Sweden will become a nation of 100% Digital Citizens

sambruk-green

Föreningen Sambruk – Municipalities for Joint Development of e-Services – will be the Swedish national partner for the sixth time for ALL DIGITAL Week.

ALL DIGITAL Week in Sweden is run by the Swedish network organization ‘Digidelnätverket’ – coordinating and overseeing a host of activities all over Sweden, with the objective to become a nation of 100% Digital Citizens.

Public libraries, local public authorities, adult educational associations, NGO:s and the private business sector create united actions all over Sweden to give people tools and approaches to enhance their digital skills.

On a national level Sambruk promotes the ALL DIGITAL Week campaign in collaboration with the National Royal Library, the Swedish Association of Local Authorities and Regions, the Swedish Internet Foundation, the Swedish Agency for Participation, the Public Health Agency of Sweden and the Swedish Post and Telecom Authority (PTS).

Public libraries and/or municipal offices are the main local organizers. They collaborate with partners from local public authorities, adult educational associations (study associations), NGOs and the private business sector so that the visitors will meet the expertise within various digital areas.

Many organizers have a week long programme with various activities in which public visitors are invited to participate and increase their digital competence. In addition, most libraries offer daily drop-in sessions so that the public can bring personal digital questions. Also common are mini fairs in which local public authorities can give support in different e-services.

Sambruk together with their partners plan to involve 6,000 people in the campaign.

Sweden ALL DIGITAL Week 2019 has also their own MAP OF EVENTS

A majority of the national organizers used social media such as Facebook and Twitter for information about their events. Also, Digidelnätverket has a group on Facebook in which information about ALL DIGITAL Week is published.

Website: http://digidel.se/
Facebook: https://www.facebook.com/groups/Digidelnatverket/
Twitter: @Digidel

Contact: Ms. Terese Raymond, project manager

2018: Sweden to become a nation of 100% Digital Citizens

sambruk-green

Föreningen Sambruk – Municipalities for Joint Development of e-Services – was the Swedish national partner for the fifth time for ALL DIGITAL Week. ALL DIGITAL Week in Sweden is run by the Swedish network organization ‘Digidelnätverket’ – coordinating and overseeing a host of activities all over Sweden, with the objective to become a nation of 100% Digital Citizens.

The Swedish national partner Digidelnätverket is proud to report that 225 event organizers and partners managed to reach approximately 6,000 participants who increased their digital skills! The nation wide campaign week in Sweden took place in more than 90 different locations. In some cities the local library or/and the municipality had a week long programme. All in all, Swedish campaign arranged more than 450 different events during the ALL DIGITAL Week 2018.

Sundsvall Debate

Digidelnätverket wants to highlight that several organizers of events managed to create important local and/or regional cooperation between libraries (who often serve as ICT-centers), local public authorities, NGOs and the private business sector. The cooperation between those different stakeholders is important in order to reach and include all citizens when many public services are transformed into e-services.

The main topics of all the different seminars during ALL DIGITAL week in Sweden 2018 were:

  • digital media literacy
  • online integrity
  • public e-services.

Sweden ALL DIGITAL Week 2018 had their own MAP OF EVENTS

Dalarna Library – Digital Participation event

Promotion and Media Coverage:

A majority of the national organizers used social media such as Facebook and Twitter for information about their events. Also, Digidelnätverket has a group on Facebook in which information about ALL DIGITAL Week was published.

Digidelnätverket had an online contact form open from the end of January, in which all national organizers could give data about their event. All events from that contact form was continously published by the national partner coordinator on a map.

A majority of the national organizers used their webpages – and/or the webpage of the Municipality in which they operate – for information about their events.

More than 10 national organizers had articles or advertisements in local newspapers (digital and print); at least 5 national organizers appeared on regional radio; one national organizer appeared on national television.

See the examples of media coverage:

Kista Library

Website: http://digidel.se/
Facebook: https://www.facebook.com/groups/Digidelnatverket/
Twitter: @Digidel

Contact: Ms. Terese Raymond, project manager

 


2018: Sweden to become a nation of 100% Digital Citizens

sambruk-greenFöreningen Sambruk – Municipalities for Joint Development of e-Services – is the Swedish national partner for the fifth time for ALL DIGITAL Week. ALL DIGITAL Week in Sweden is run by the Swedish network organization ‘Digidelnätverket’ – coordinating and overseeing a host of activities all over Sweden, with the objective to become a nation of 100% Digital Citizens.

Partners

Digidelnätverket and Sambruk will involve public libraries, NGOs, private enterprises, study associations, and a wide network of National Agencies’ local Service Centres, as well as sponsors such as Swedish Internet Society, IIS. Since Sambruk is not an association of telecentres, but Local and Regional Authorities, they will involve other e-inclusion partners and stakeholders, mainly public libraries and other Municipal offices.

The four main categories of partners are:

  • public libraries – focusing on digital inclusion (literacy, trust & confidence)
  • other locations within local authorities’ organisations, arranging on-site activities ranging from digital literacy to online safety and cybersecurity to coding
  • adult educational associations – focusing on digital empowerment (skills for jobs)
  • Government Agencies’ Local Service Centres, focusing on digital inclusion (trust & confidence in public e-services)

Activities

Partners will offer a wide variety of information & training sessions for drop-in’s, beginners classes on ICT skills for employment. Based on successful experiences and outcomes from previous campaigns in 2014-2017, we will further focus on understanding, utilizing and protecting one’s eID, thereby fostering trust and confidence in Internet based services and information, as well as in public e-services.

Prioritized groups for digidelnätverket are senior citizens, people with different disabilities, national minorities, persons with other native language and children and youth.

Promotion and dissemination

Campaign information will be distributed through regular media channels (national, regional and local news media), as well as through social networks and other virtual/electronic channels at each partners’ disposal.
Via Föreningen Sambruk and SKL (Swedish Association of Local Authorities and Regions) we will reach all Swedish local authorities at both executive, line management and operational levels.
We will also collaborate with the Ministry of Enterprise, Energy and Communications, of which the Swedish Minister of Digitalisation resides.

Website: http://digidel.se/
Facebook: https://www.facebook.com/groups/Digidelnatverket/
Twitter: @Digidel

Sambruk with its 200 partners anticipates to engage 5,000 users in the ALL DIGITAL Week 2018 activities in Sweden.

Contact: Ms. Terese Raymond, project manager

2017:

GOW17 is the significant opening campaign week within the Swedish network organization ‘Digidelnätverket’ – coordinating and overseeing a host of activities all over Sweden, with the objective to become a nation of 100% Digital Citizens

Föreningen Sambruk – Municipalities for Joint Development of e-Services – was the Swedish national partner for the fourth time for GOW 2017.

Partners

Sambruk involved public libraries, NGO’s, private enterprises, study associations, and a wide network of National Agencies’ local Service Centres, as well as sponsors such as Swedish Internet Society, IIS. Since Sambruk is not an association of telecentres, but Local and Regional Authorities, they involved other e-inclusion partners and stakeholders, mainly public libraries and other Municipal offices, around 150 total.

The three main categories of partners were:

  • public libraries – focusing on digital inclusion (literacy, trust & confidence)
  • adult educational associations – focusing on digital empowerment (skills for jobs)
  • Government Agencies’ Local Service Centres, focusing on digital inclusion (trust & confidence in public e-services)

Activities

Partners offered a wide variety of information & training sessions for “drop-in’s”, beginners classes on ICT skills for employment. Based on successful experiences and outcomes from previous campaign weeks in 2014, 2015 and 2016, Sambruk will further focus on understanding, utilizing and protecting one’s eID, thereby fostering trust and confidence in Internet based services and information, as well as in public e-services.

On Cybersecurity

Since Sweden lacks a national, generally accepted e-Identity certificate (contrary to e. g., Estonia and Denmark), the Swedish eID market provides a number of different solutions and providers. One particularly growing trend is Mobile BankID, using your smartphone. We have now more Mobile BankID than “ordinary” eID users among Digital citizens, but still a large number of both Digital and Analogue Citizens are still excluded for utilizing secure Internet Services, used by virtually all Internet/web based service providers, both enterprises and public agencies. All our partners are well aware of this dilemma and during the Week met and responded to the public’s demands of learning about online ID use, becoming aware of Internet security and privacy issues, in conjunction with basic tips and guidance into the digital society.

On e-Services

A majority Sambruk’s partners during GOW17 were public libraries (operated by the local authorities), which provided assistance & training in utilizing public e-services, specifically offered by their home city/municipality. Likewise, the partners from national agencies – within their respective local offices – provided helpful hints related to their specific e-services, ranging from tax returns, social security and eHealth issues, job seeking, etc.

On Employment and Entrepreneurship

Several partners represent study association, providing curricula for theoretic and vocational training. They provided lectures and workshops related to creating/defining one’s own future, to progressing, how to find new jobs, starting a company, etc. Partners representing unemployment agencies also focused on digital skills to enhance more effective jobs seeking, as well as promoting employability

Sambruk with its partners planned to engage 2,500 users in the GOW17 activities in Sweden.

Contact: Mr. Claes-Olof Olsson, Head of Operations

2016: Overview of commitments and activities

Sambruk – Municipalities for Joint Development of e-Services – was the Swedish national partner for GOW 2016. Sambruk first joined the campaign in 2014, but actively participated in previous year’s GOW campaigns (’11, ’12 and ’13).

in 2016, Sambruk involved public libraries, NGO’s, private enterprises, study associations, and a wide network of several National Government Agencys’ local Service Centres, as well as sponsors such as Swedish Internet Society, IIS. Since Sambruk is not an association of telecentres (we organize Local and Regional Authorities), they involved other e-inclusion partners and stakeholders, mainly public libraries and other Municipal offices.

Sambruk’s partners offered a wide variety of information & training sessions for “drop-in’s” and beginners classes on ICT skills for employment. Building on experiences from two campaign weeks in 2015, Sambruk further focused on individuals’ understanding and utilizing eID, thereby fostering trust and confidence in Internet-based services and information, as well as in public e-services. In a variety of workshop activities there were also training sessions.

The four main categories of partners were

  1. public libraries – focusing on digital inclusion (literacy, trust & confidence)
  2. several National Gov’t Agencies: Medierådet (Swedish Media Council), Myndigheten för Delaktighet (Swedish Agency for Participation) and Myndigheten för Samhällsskydd och Beredskap (Swedish Civil Contingencies Agency). These agencies’ responsibilities comprise specifically (a o) digital inclusion, trust & confidence in Internet related services & technology
  3. adult educational associations – focusing on digital empowerment (skills for jobs)
  4. Government Agencies’ Local Service Centres, focusing on digital inclusion (trust & confidence in public e-services)
Contact: Mr. Thomas Finger, Project Leader

                Mr. Claes-Olof Olsson, Head of Operations